FREQUENTLY ASKED QUESTIONS
Metals
General Questions
Side Personalization
Stone/Top Options
Warranty
Metals
Q.What is Siladium™?
A.Siladium is comparable to a fine jeweler's stainless steel. It polishes to high white luster, is strong, durable and guaranteed for a lifetime.
Q.What is Golden Siladium?
A.Golden Siladium looks like karat gold, but without the price. Another affordable alternative from Extreme Jackets! Available on select styles.
Q.What is Silver Select™?
A.This metal is our state of the art invention (patent pending). Silver Select is harder than other tarnish-resistant silver metals and more precious than Sterling Silver. It has a brilliant white luster familiar to sterling silver buyers with added strength from platinum.
Q.Is 10Kt harder than 14Kt or 18Kt?
A.24Kt gold is pure but too soft to use, so it is mixed with other metals to strengthen it. 18Kt is 75% pure. It is the European standard. 14Kt is the most popular choice in the U.S.; however, 10Kt is an affordable, beautiful alternative. White gold is the quality of 10Kt or 14Kt mixed with different metals to make it silver-colored.
Q.What is an Antique Finish?
A.A dark background brings out the polished details. It is the most popular and most pictured finish in the brochure and Web site. Black antiquing is standard for Siladium, Golden Siladium, Silver Select and White Gold. Brown antiquing is standard on Yellow Gold rings.
Q.What is a Natural Finish?
A.Natural Finish is as beautiful as the Antique Finish, but without the dark background. This option is lovely with more subtle detailing, and is available on select styles in Silver Select, 10Kt, 14Kt and 18Kt gold.
Q.What is the two-tone metal option on the Crestline ring?
A.The Crestline Series offers Legacy, Tribute, Cameo, Heirloom and Remembrance in two-tone metals as well as all gold or all Siladium. Siladium Two-tone is a Siladium ring with a 10K base that features the year date. A Yellow Gold Two-tone features a 10Kt, 14Kt or 18Kt Yellow Gold ring with a Siladium base. A white gold two-tone features a 10Kt or 14Kt white gold ring with a 10Kt Yellow Gold base and a Siladium Crest.
Q.What is the two-tone metal option on the Genesis ring?
A.The Genesis ring is offered in a limited selection of two-tone metals. Siladium Two-tone is a Siladium ring with a 10Kt base that features the year date. A Yellow Gold Two-tone ring features a 10Kt Yellow Gold ring with a Siladium base.
Q.Can a crest ring come in Natural Finish?
A.No, due to the unique design of our crest rings they are available only with an Antique Finish.
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General Questions
Q. Can I order a ring with a back year date? 1988 for example?
A. Yes. All Extreme Jackets Class Rings are available with back year dates for a nominal charge, as long as the school is still in existence.
Q. Where do I send a ring in for repairs?
A.
ACCR
Repair Department
P.O. Box 149056
Austin, TX 78714-9056
Q. How should I send my ring to you?
A. Write a detail explanation of the work to be performed on the ring. Place ring in an envelope and forward it in an appropriate mailing container via "insured" mail to the address above. Always include your return shipping address and a daytime phone number in case we need to contact you about the repair/remake.
Q. What if I go to home school?
A. We offer the option of the following spellouts: "Home School", "Home Education" and "Home School High".
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Side Personalization
Q.Can I get the same activity on a Crestline ring as on a Designer ring?
A.Activites are not interchangeable between ring styles; however, in most cases you can get an activity that looks very similar.
Q.Can the Crestline rings get a mascot design?
A.Yes, we now offer over 30 of our top selling mascots on our Crestline series (with the exception of the Remembrance ring).
Q.Do I have to order school colors on my ring?
A.No. On activities that require school colors, you may select alternate colors.
Q.Why can't I have more letters on my side personalization?
A.Our products have been designed to provide the most attractive look possible. The letter limit ensures your customer's ring looks great.
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Stone/Top Options
Q.Why can't Petite and Minuet rings have a design beneath the stone or an encrusting?
A.The size of the stone is simply too small to view the details of the designs we offer.
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